Our Services

Outsourcing Solutions

We offer world-class call center outsourcing solutions to businesses of all sizes in various key industries, aimed at providing cost-efficient tailor-made services focused on quality customer care.

We offer 24/7 call answering services that are specialized for dental and medical clinics. Our live call center agents are highly trained and will know how to respond to your inbound calls. Learn More.

We provide 24/7
  • Administrative support
  • Appointment-setting
  • Data Encoding
  • Document Management
  • Business Correspondence

We provide troubleshooting services for DSL, Telco and gadget support (printers, computers, game consoles, programs, apps, etc.)

We provide voice and non-voice services to help your company reach a larger audience, earn more revenue through proactive selling, and maintain and strengthen customer relationships.

Excellence through dynamic interaction

We are a complete outsourcing company committed to consistent excellent customer service. ETC combines the latest technology with best market practices that help create lasting client-customer relationships, by providing outstanding servicing experience.

We have experienced staff who can handle:
  • Outsourced Account Management
  • Data Processing
  • Enrollment and Order-Tracking
  • Claims Support

Using cold calls/survey generation, our highly-experienced English-proficient agents will deliver effective 24/7 customer support that is suited for small to medium-sized businesses.

Our Competitive Advantage

Who we are

  • Headquarters is in Olivarez Business Park, Sucat, Parañaque City, Philippines

  • Founded in 2012 with the intention of providing high quality customer care delivery, innovative technology, and offshore labor advantage at a competitive price.

  • Under the Olivarez Group of Companies (OGC) which has been in business for more than 30 years. The Olivarez Group of Companies is a leader in property development, hotel/hospitality, education and medical services.

  • ETC's management team has vast expertise and decades of experience with US directory assistance, customer care, inbound/outbound sales & operator services.

  • ETC currently has two sites, one in Parañaque City and in Los Baños, Laguna.


Our vision is to become known as one of the best customer service providers that masterfully embraces the vision, spirit, and tiered goals of our clients. We strive to provide our clients with quality performance and solutions in order to help them grow and better connect with their customers.


To create a call center environment and culture that empowers our agents and management team to passionately and effectively represent our clients' brands, and achieve outstanding customer satisfaction.


At E-TeleConnect, we place our greatest value on:











Our Team in Action


Explore new and exciting opportunities. Work with a dedicated and professional call center team! If you’re passionate about customer service, tech support, or sales - we would love to hear from you!


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